Protection Policy

Protection Packages & Deposits

This page reflects the same protection package names and deposit rules used in the booking flow and Terms page.

Current Packages

CDW Insurance Included

Included in your rental price — refundable deposit applies at pickup.

Excess up to the deposit amount

Deposit required (depends on vehicle group)

  • Collision Damage Waiver included in every Safari quote
  • Refundable security deposit at pickup — €400 / €600 / €900 / €1200 depending on the vehicle group
  • Maximum excess in case of damage equals the deposit amount for the group
  • Roadside assistance available for mechanical issues
  • Want zero excess and no deposit? Add the optional Super Insurance (FDW)
Super Insurance (FDW)

Premium upgrade — maximum peace of mind.

0 € excess

No deposit required

  • Excess on covered damage events reduced to 0 €
  • No refundable deposit required at pickup
  • Daily price varies by vehicle group (€10 / €20 / €25) — shown at the insurance step
  • Tyres, glass, mirrors, undercarriage and interior remain excluded — see Important Exclusions below

Important Exclusions

The following damage types and incidents are not covered — under either CDW or Super Insurance (FDW):

- Tyres and wheels
- Glass and mirrors
- Undercarriage
- Vehicle interior
- Engine damage
- Accidents under the influence of alcohol or drugs
- Off-road use
- Drifting
- Beach / sand driving
- Salt pan driving
- Unauthorized drivers
- Illegal vehicle use

Quick FAQ

What deposit should I expect?

A refundable deposit applies at pickup on the included CDW. The exact amount depends on the vehicle group — €400 (Group A/B), €600 (Group C/D and Fiat 500 Cabrio), €900 (Tiguan group), or €1200 (Cabrio / 7-seats / 9-seats). The deposit is released after the vehicle is returned in the condition it was collected. Adding the optional Super Insurance (FDW) waives the deposit entirely.

What is the excess on the included CDW?

On the included CDW the maximum customer excess in case of damage equals the deposit amount for the vehicle group (€400 / €600 / €900 / €1200). Selecting Super Insurance (FDW) reduces the excess to 0 €.

What does Super Insurance (FDW) add on top of the included CDW?

Super Insurance (FDW) waives the refundable deposit and reduces the excess on covered damage events to 0 €. It does not change the standard exclusions: tyres, glass, mirrors, undercarriage and interior remain excluded under both CDW and FDW.

What is required after an accident?

Contact Safari Car Rentals immediately, follow local legal reporting requirements, and provide photos and incident details as soon as possible.

Need Help Choosing a Package?

Contact us and we will help you choose the right protection level before you pay.

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